As the list of approved Vendors continues to grow, and corporate spending is spread over a wider base of Providers, you must continue to monitor and provide meaningful feedback on Vendor performance. The strategic Vendors have become a critical part of your supply-chain, without which the company would be severely hindered. The tactical Vendors also serve a meaningful purpose, but in a different way.
When was the last time you performed a strategic spend analysis, and renegotiated your agreements with your strategic Vendors?
Service Governance Model Development